Frequently Asked Questions
Everything you need to know about shopping with Mixed Emotion.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout for those who need their fashion fix faster.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Simply visit our returns portal to start your process and receive a prepaid shipping label.
How do I know which size will fit me best?
Each product page features a detailed 'Size & Fit' guide. Since Mixed Emotion curates various styles, we recommend checking the specific measurements for each garment to ensure the perfect fit.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.
Does Mixed Emotion ship internationally?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by location and will be calculated at the final stage of checkout.
How should I care for my Mixed Emotion garments?
To keep your pieces looking their best, please follow the care instructions on the inner label of each item. Generally, we recommend cold washes and air drying for delicate fabrics.